NATIONAL CONVERSATION - 2ND PHASE

The National Conversation is your chance to tell the TSA what services are most important to you as a tenant or shared owner of a housing association, council or co-op or if you live in a home managed by an ALMO. Landlords are encouraged to take part too. By helping them to fine-tune the standards they've drafted, you can make sure you get excellent service from your landlord in future.

You can take part in the National Conversation in many ways.

Their website is www.nationalconversation.co.uk

*Respond to the discussion paper*

*You should be able to follow the following links by holding Ctrl and right-click on your mouse.*

Help fine-tune the draft standards by responding in writing to the discussion paper. They've published both *a summary*
and *a full version*

for you.

You can also read an *executive summary*
, *the summary*

or the *full report*

of what tenants and landlords said in the first phase of the National Conversation.

*Go to an event*

Go along to one of the half-day events they're holding in London and Manchester. Or drop in at one the range of events and conferences they're taking part in this summer.

*Take part in an event organised by your landlord*

Lots of social housing landlords are running events with their tenants. Contact yours to find out if they're holding one and how you can take part.

*Hold your own Local Conversation*

Meet up with your friends and neighbours to talk about what you all think of the plans. Download a *resource pack*
to help you run your meeting.

*Make a film *

Tell the TSA on camera what's important to you. Get them to film you at the CIH conference
in Harrogate or simply upload your own film to their YouTube channel.

Come on a Conversation at Trafford Hall

Trafford Hall are holding two facilitated Conversations for any tenants or landlords that want to get involved in the feedback. You will have the opportunity to discuss your concerns and any issues you may have with other interested tenants and landlord representatives from other areas. Your feedback will be fed into the National Conversation.

The facilitator for the day is Tim Morton from Engage Associates - many of you may have been on policy consultation events Tim has facilitated here in the past.

Cost of the day is £60 including lunch and refreshments. There are no free places.

Dates : Thursday 6 August - 10.00am  4.00 pm.

Thursday 27 August - 10.00am  4.00 pm.

To book places on either of these dates, please contact Clair Lawton on 01244 300246 or email mc.lawton@traffordhall.com
.

Please remember that you can take part in the Conversation at no cost to yourself by following the links from the National Conversation website.